ITIL 4 Managing Professional Transition

Designed for candidates who have already invested in ITIL v3, the ITIL 4 Managing Professional Transition module provides a straight-forward transition path across to ITIL 4.

The Transition module enables candidates to gain the up-to-date skills and knowledge needed to navigate the digital service economy, whilst recognizing their previous achievements. It consists of a mandatory 5-day training and exam at the end of the course.

The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT-enabled services, teams, and workflows.

The Transition module covers the key concepts introduced in ITIL 4 Foundation, as well as important elements of the below modules from ITIL 4 Managing Professional:

  • ITIL 4 Specialist Create, Deliver and Support
  • ITIL 4 Specialist Drive Stakeholder Value
  • ITIL 4 Specialist High-velocity IT
  • ITIL 4 Strategist Direct, Plan, and Improve.

ITIL 4 MP has been created for IT practitioners working within technology and digital teams across businesses.

ITIL 4 Managing Professional

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Who Should Attend ITIL 4 Managing Professional Training Course?

IT practitioners who have taken ITIL 4 Foundation and wish to continue their journey to ITIL Managing professional, and those who are responsible for managing all aspects of IT where ‘time is of the essence’.

To obtain the designation ITIL 4 Managing Professional or ITIL 4 Strategic Leader, the candidate must complete all modules in each stream, with ITIL Strategist being a universal module for both streams.

The target group of the ITIL Managing Professional Transition is drawn from:

  • ITIL Experts and practitioners with significant experience in IT service management (at least 17 credits in ITIL v3)

This may include but is not limited to, IT professionals, business managers, and business process owners.

ITIL 4 Managing Professional Objectives

To enable students to prepare for and sit the examination for the ITIL 4 Managing Professional Transition, and thereby earn the right to use the designation ITIL Managing Professional.

  • Foundation
  • Create, Deliver & Support
  • Drive Stakeholder Value
  • High-Velocity IT
  • Direct, Plan & Improve

ITIL 4 Managing Professional Structure

Classroom: This is an instructor-led classroom (physical or virtual) based course that uses a combination of lectures, group discussions, assignments and sample exams to reinforce the key learning topics, and is based on AXELOS Best Practice Guidelines as documented in the ITIL 4 Managing Professional (ITIL MP) books (available for purchase separately).

eLearning: This is a self-paced online version of the course which uses recorded lectures, checkpoint tests, and sample exams normally available for a 90-day license. The exam is provided remotely online after the training.

Blended: This is a combination of eLearning and 4 regular 2-hour progress/revisions usually spread over 8 weeks

It is recommended that students should complete at least 21 hours of personal study by reviewing the syllabus and relevant books in preparation for the exam.

Prerequisites

The prerequisite for this course is ITIL Expert (however achieved) or 17 ITIL v3 credits.

ITIL 4 Managing Professional Professional Qualification

This is an instructor led classroom course that uses a combination of lectures, practical group discussions, group assignments and sample exam to provide the student with an understanding of the essential differences between ITIL v3 (2011) and ITIL 4 at the ‘expert’ level, and to prepare them for the Managing Professional Transition examination. The course culminates in a 90-minute, formal examination administered by an agent of the Examining Institute. The exam takes the form of a closed book, multiple choice examination comprising 40 questions lasting for one hour. The pass score is 70% (28 out of 40).

Some students may be entitled to additional time – your course director can give more details if required.



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