Fox IT is a leading IT Service Management (ITSM) Consultancy, supporting clients improve their delivery of effective and quality services


SERVICE MANAGEMENT CONSULTING

Business Case Development
Maturity / Capability Assessments
Project Plan Development
Policy & Process Development
SMS Implementation
Service Catalogue Development
PM for Toolset Implementation

MANAGED IT & PROJECT RESOURCING

Permanent Placements
Contract Placements
Requirements Assessment
Resource Demand Management

We focus on strengthening the core of your business.

 

PEOPLE

The success of your business is powered by your people – their knowledge, their skills and their effective competencies

Empower your PEOPLE & BUSINESS

We deliver professional training the way you want, offering elearning, blended learning, virtual classrooms or on-site delivery. We contextualise all of our courses, aligning them to your key IT and business objectives. It’s no longer personal development – but enhancing the services you deliver!

PROCESS

Delivering services requires well defined, well executed policies & processes with the agility to meet business demand

Implement BEST PRACTICE Services

Fox IT’s experience and expertise in ITSM Consulting support and guide our clients to deliver a fit-for-purpose Service Management environment. This will strengthen IT’s ability to govern and deliver high value, impactful services that enable their customers to achieve their business goals

TOOLS

The right tools, designed on your processes, in the hands of experienced people will deliver quality services

Make Your Services EFFECTIVE

Your ITSM tool needs to be selected, designed & configured to deliver YOUR services. The services you’ve built to meet YOUR customer needs & business demands. Fox IT has the experience & toolkits to support the end-to-end process of improving the current or implementing a new tool


 

Fox IT is a global service management specialist delivering IT service transformation for our clients. Recognised as the premier supplier of consultancy, training and tools with a global partnership network.  Many years of experience have enabled us to develop our unique best practice IT Service Management toolkits to share with our clients to enable accelerated operational improvement initiatives and best practice governance. See all tools →

We provide a wide portfolio of training courses supporting IT Operations, Service Delivery and Project Management including;
ITIL® Training and related courses, COBIT®5, ISO/IEC 20000 , RESILIA Training, Lean IT and PRINCE2® using a wide range of standard and tailored delivery methods. See all training →