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Latest Comments and Thoughts from the People at Fox IT

ITIL4 is Here!

As you may be aware, the next version of ITIL has just officially been launched AXELOS developed the syllabus and guidance for the new Foundation course

    ITIL 4 Foundation Qualifications

    This short video describes the ITIL 4 qualification scheme and transition journey.

      ITIL4 is Coming

      As you may be aware, the next version of ITIL is due for launch in Q1 2019

        The IT Organisation is Changing – Are the Core Principles and Key Objectives?

        Fox IT featured as a sponsor at Gartner's Symposium where they shared their vision of managing the increasing pace of technology change

          Fox IT Director of Training inducted into the ATO Advisory Council

          We are pleased to announce that our very own Award Winning Trainer, 'Alan Nixon - Fox IT Director of Training'

            Ready for your ITIL® Foundation Exam?

            What’s the best way to prepare for your ITIL Foundation exam?

              Up in the Air ?

              Hello everyone. As I write this, I am indeed up in the air, as I was a few years ago

                The Cost of (a) Failure

                The news that the Royal Bank of Scotland is to be hit with £50m of fines after the failure of its computer systems in 2012 should act as a wake-up call to many organisations, financial services or otherwise.

                  IT Enriched Business Services – Which ISO Is Appropriate?

                  There has been a lot of discussion, over the last few years, concerning certifying and auditing those IT-enriched business services...

                    What Is The COBIT® Framework?

                    The COBIT Framework is a framework for developing, implementing, monitoring, and improving IT governance and management practices....

                      ITSM Skills – Skilling Me Softly

                      This year the itSMF (and the various stakeholders they consulted) have chosen Skills as one of the four major topics…

                        To Close Or Not To Close [A Problem], That Is The Question!

                        Do you have issues with problems never being resolved? Are they being worked on by support teams for what seems…

                          Governance – (Just Wanna Do) ‘The Right Thing’

                          Even before Simply Red’s Mick Hucknall famously sang about his wish to do ‘The Right Thing’, less musical minds have…

                            ITSM Problem Management

                            The Dog That Didn't Bark The Millennium Dog Some time ago (well about 20 years ago, if you’re counting) before…

                              IT Transformation

                              A Recipe For Success I decided to cook the family a meal recently. Not being a great chef I…

                                Beyond ITIL Foundation Training, Which Course Next?

                                You’ve passed your ITIL Foundation exam, so what’s next? As with many ITIL questions, the answer is “It depends”


                                  IT’s A Risky Business When delivering IT Service Management courses, I am often asked how ‘appetite for risk’ relates…

                                    COBIT ® And The Mysterious Case Of The Timeless Business

                                    While delivering a COBIT® Foundation course this month to delegates from a variety of different companies, we were discussing the…

                                      ITIL is Dead, Long Live ITIL

                                      Many organisations we speak to that have made their first foray into using ITIL® dispel the IT service management (ITSM)…

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