Foxit Product Terms of Service

Foxit Product Terms of Service

August 14, 2023

IMPORTANT-READ CAREFULLY: These Terms of Service ("Agreement") are a legal agreement between you, or an entity you are acting on behalf of, and Foxit Software Inc. (hereinafter "Foxit"). You may only use the Products and/or Services if you are (a) over 13 years old and (b) allowed by applicable law to enter into a binding contract. These terms govern your use of Foxit Online and other products or services link to this Agreement, including but not limited to Foxit PDF Editor Online, Foxit Admin Console, and Foxit Mobile products (the "Products" and/or “Services”). BY INSTALLING, COPYING, DOWNLOADING, ACCESSING OR USING ANY OF THESE PRODUCTS AND/OR SERVICES YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THE TERMS OF SERVICE, YOU DO NOT HAVE ANY RIGHTS TO THE PRODUCTS AND/OR SERVICES AND SHOULD NOT INSTALL, COPY, DOWNLOAD, ACCESS OR USE THE PRODUCTS. Our Privacy Policy covers how we will protect your privacy while using these services.

Account. You may be required to create an account to use the Products and/or Services. If You are entering into this Agreement on behalf of an entity, you should represent and warrant that the entity will utilize the Products and/or Services under a single account. You agree not to impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including, but not limited to, using another person's username, password or other account information. You are solely responsible for the security of your password and for any use of your account.

Documentation License. While using these Products and/or Services, you may be able to upload content to our servers. You retain all rights and ownership of your content. We do not claim any ownership rights to your content. However, we require certain licenses from you to be able to deliver the Services.

License Grant. Foxit grants you a non-exclusive, nontransferable license to use these services subject to all the terms and conditions set forth here within. When you upload content to the Services, you grant us a non-exclusive, worldwide, royalty-free, sub-licensable, and transferrable license to use, reproduce, publicly display, distribute, modify, publicly perform, and translate the content as needed in response to user driven actions (such as when you choose to store privately or share your content with others) and for the purpose of operating and improving the Services.

License Limitation. You may not reverse engineer, decompile, or disassemble the Products and/or Services, except and only to the extent that it is expressly permitted by Foxit in written. You may not rent, lease, lend or transfer the Products and/or Services, or host them for third parties without the express written consent of Foxit. The Products and Services may include copy protection technology to prevent the unauthorized copying of the Products or may require original media for use of the Products and/or Services on the computer. All rights not expressly granted to You are retained by Foxit. You agree that You will not: (a) violate, infringe, or misappropriate other people's intellectual property, privacy or other legal rights; (b) post or share anything that is illegal, abusive, harassing, or otherwise objectionable, including, but not limited to, the content that violates anyone's intellectual property rights; (c) transmit any viruses or other computer instructions or technological means that disrupt, damage, or interfere with the use of computers or related systems; or (d) attempt to circumvent any technological measure implemented by Foxit.

Third-Party Products and Services. You acknowledge and agree that Foxit may make third-party products and/or services (including plug-ins and extensions) available to you through the Products and/or Services. Third-party products and services are not Products and Services as defined in the Agreement and your use of such third-party products and services is solely between you and the third party. You are responsible for complying with all applicable third-party terms and conditions. Specifically, when you’re using the AI feature in the Products and/or Services, for example, the AI Assistant in the Foxit Editor Cloud, you understand that you should be eligible to use such service as requested by laws and regulations, and use it abide by all the applicable policies and documentations. You understand AI service includes a content management system that works to filter content. In the event of your violation, Foxit may ask you to take immediate action to remediate the issue and to prevent further abuse. Failure to address the issue may result in suspension or termination of such AI service resource access. Furthermore, the suspension or termination of the Foxit Products and/ or Services.

Content Ownerships, License and Limitations. While using these Products and/or Services, you may be able to upload content to the Products and/or Services, you retain all rights and ownership of your content, and Foxit will not claim any ownership rights to your content. However, Foxit requires certain licenses from you to be able to deliver the Products and/or Services. You grant us a non-exclusive, worldwide, royalty-free, sub-licensable, and transferrable license to use, reproduce, publicly display, distribute, modify, publicly perform, and translate the content as needed in response to user driven actions (such as when you choose to store privately or share your content with others) and for the purpose of operating and improving the Products and/or Services. You agree that you will not: (a) violate, infringe, or misappropriate other people's intellectual property, privacy or other legal rights; (b) post or share anything that is illegal, abusive, harassing, or otherwise objectionable, including, but not limited to, the content that violates anyone's intellectual property rights; (c) transmit any viruses or other computer instructions or technological means that disrupt, damage, or interfere with the use of computers or related systems; or (d) attempt to circumvent any technological measure implemented by Foxit.

AI-Generated Content Ownership. By accessing/using the third-party artificial intelligence (“AI”) features integrated in the Products and/or Services, you may need to provide your content (“Input”) and receive content generated and returned by the AI services (“Output”) based on your Input. Input and Output are collectively “Content”. Subject to your compliance with the Agreement, the AI service terms and conditions, and all the applicable laws, you own all its rights, title, and interest in and to Output. You are solely and completely responsible for Content, including for ensuring that it does not violate any applicable law. Furthermore, if such Output may create intellectual property or legal rights according to relevant applicable laws and statutory standards, the intellectual property and civil rights contained in the Output shall belong to you from beginning to end. You shall strictly comply with relevant applicable laws and public order, and good customs, ensuring that you do not infringe upon our or any third party’s legal rights. You acknowledge and agree that due to the nature of machine learning, Content may not be unique across users, and the AI service may generate the same or similar Output. Other users may also ask similar questions (Input) and receive the same response (Output). Content that is requested by and generated for other users shall not be considered and claimed as Your Content.

Accuracy of AI-Generated Content. Given the probabilistic nature of machine learning, using AI features integrated in the Products and/or Services may, in some situations, result in incorrect Output that does not accurately reflect real people, places, or facts. You shall evaluate the accuracy of any Output as appropriate for your use case, including by using a human review of the Output. If you suffer any loss or adverse effects due to using the Output content, you shall be solely responsible, and Foxit shall not assume any responsibility or loss. You hereby declare and undertake not to claim or assert any rights against Foxit or AI service provider.

Maintenance, Updates and Other Support. You agree that Foxit only provides support for the current major release. For the security updates, Foxit provides security patches for the current major release. Foxit recommends You always update to the latest update to take advantage of performance, maintenance, and security enhancements.

Consent to Use of Data. When using the Products and/or Services, You may choose to share data with Foxit and Foxit may collect and use the data provided as a part of any such support services related to the Products and/or Services. We will use the data except as detailed in our Privacy Policy. Under the Privacy Policy, some usage data may be shared with other users during the ordinary operation of the Products and Services. Usage data may also be used to improve Foxit eco-system services. Sharing usage data is required to use some functions.

Refund Policy. By using the Products and Services, You accept the Foxit Refund Policy. Unless explicitly set forth in this Policy, all fees and other amounts due under this Agreement are non-refundable. Unless otherwise agreed to by the parties, You shall pay all fees or amounts within 30 days of the date of the invoice. If You download or access the Products and/or Services from a third party, the refund policy of such third party may prevail.

Subscription License Payment Terms. You agree Your subscription begins as soon as Your initial payment is processed. Your subscription will automatically renew on Your annual renew date without notice until You cancel:

Late Fee Policy. A late fee shall be charged as follows or the highest rate permitted under applicable law: (a) Any payment has been paid after the due date but within 30 days of the due date will incur a 5% penalty. (b) Any payment which has been paid after the due date but after 30 days and no more than 60 days of the due date will incur a 10% penalty. (c) Any payment which has been paid after the due date but after 60 days of the due date will incur a 15% penalty plus an interest rate of 10% APR which is calculated on proportion starting from the due date till the payment is fully paid. If You download or access the Products and/or Services from a third party, the late fee policy of such third party shall prevail.

Taxes. The fees and all other amounts due as set forth in this Agreement are net amounts to be received by Foxit, exclusive of all taxes, duties, and assessments, including without limitation all sales, withholding, VAT, excise, ad valorem, and use taxes (collectively, the "Taxes"), and are not subject to offset or reduction because of any Taxes incurred by You or otherwise due as a result of this Agreement. You shall be responsible for and shall pay directly, any and all Taxes relating to the performance of this Agreement, provided that this paragraph shall not apply to taxes based solely on Foxit's income. Foxit may collect and/or pay Taxes on your behalf subject to applicable law, you shall reimburse Foxit all these Taxes paid immediately upon Foxit's written notice.

Code of Conduct. You acknowledge and agree that you will not use the online Services (including the integrated third-party services) provided by Foxit: (a) in a way prohibited by law, regulation, governmental order or decree；(b) to violate the rights of others; (c) to try to gain unauthorized access to or disrupt any service, device, data, account or network; (d) to spam or distribute malware; (e) to mine cryptocurrency without Foxit’s prior written approval; (f)in a way that could harm the Services or impair anyone else’s use of it; (g) in any application or situation where failure of the online Service could lead to the death or serious bodily injury of any person, or to severe physical or environmental damage; or (h) to assist of encourage anyone to do any of the above. Violation of this Section may result in suspension of the Service. If Foxit suspends the Service, Foxit will suspend only to the extent reasonably necessary. Unless Foxit believes an immediate suspension is required, Foxit will provide reasonable notice before suspending such Service for the reasons stated above.

Proprietary Rights. Subject to the license grant hereunder, all rights, titles and interests in and to the Products and/or Services, the accompanying printed/published materials, and any copies of the Products and/or Services are owned by Foxit and its licensors.

Trade Sanctions and Export Control Compliance. You agree to comply with all applicable foreign, federal, state and local laws and regulations governing Your use of the Products and/or Services. Without limiting the foregoing, You will comply with all applicable U.S. and non-U.S. economic sanctions and export control laws and regulations, including but not limited to the economic sanctions regulations implemented under statutory authority and/or Executive Orders and administered by the U.S. and other countries. For example, You shall not violate the U.S. Commerce Department's Export Administration Regulations (15 C.F.R. Part 730 et seq.), the Products or Services may not be exported or re-exported to certain countries (currently including, but not limited to, Cuba, Iran, Libya, North Korea, Sudan and Syria) or to persons or entities prohibited from receiving U.S. exports (including those (a) on the Bureau of Industry and Security Denied Parties List or Entity List, (b) on the Office of Foreign Assets Control list of Specially Designated Nationals and Blocked Persons, and (c) involved with missile technology or nuclear, chemical or biological weapons). Otherwise, any license to You shall be automatically terminated immediately whenever You behave in violation of any representation or warranty mentioned above.

LIMIT OF LIABILITY AND EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN OTHER DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FOXIT, ITS LICENSORS AND SUPPLIERS, ITS AUTHORIZED RESELLERS OR THEIR SUBSIDIARIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY, FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCTS AND/OR SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, OR OTHERWISE UNDER OR IN CONNECTION WITH ANY PROVISION OF THIS LICENSE, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF FOXIT, EVEN IF FOXIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

No Warranty. THE PRODUCTS AND/OR SERVICES ARE PROVIDED TO LICENSEE "AS IS". FOXIT, AND FOXIT'S LICENSORS AND SUPPLIERS, AUTHORIZED RESELLERS OR THEIR SUBSIDIARIES, MAKE NO WARRANTY AS TO THEIR USE OR PERFORMANCE. FOXIT, AND FOXIT'S LICENSORS AND SUPPLIERS, MAKE NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR TERMS (EXPRESS OR IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE, COURSE OF DEALING, TRADE PRACTICE OR OTHERWISE) AS TO THE LICENSED SOFTWARE, INCLUDING WITHOUT LIMITATION TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR ANY PARTICULAR PURPOSE, EXCEPT FOR, AND ONLY TO THE EXTENT THAT, ANY SUCH REPRESENTATION, WARRANTY CONDITION OR TERM MAY NOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW IN LICENSEE'S JURISDICTION.

Limitation of Liability and Remedies. Notwithstanding any damages that You might incur for any reason whatsoever (including, without limitation, all damages referenced above and all direct or general damages), the entire liability of Foxit, its licensors and suppliers, its resellers and their subsidiaries under any provision of this License and Your exclusive remedy for all of the foregoing shall be limited to the amount actually received by Foxit from You for the Products and/or Services. The foregoing limitations, exclusions and disclaimers shall apply to the maximum extent permitted by applicable law, even if any remedy fails its essential purpose.

Governing Law and Dispute Resolution. This Agreement will be governed by and construed in accordance with the laws of the State of California excluding that body of laws known as conflicts of law. The United Nations Convention on Contracts for the International Sale of Goods will not apply. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in San Jose, California and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.

No Assignment. You may not assign this Agreement or any right or interest hereunder, by operation of law or otherwise, without Foxit's express prior written consent. Any attempt to assign this Agreement, without such consent, will be null and of no effect. Subject to the foregoing, this Agreement will bind and inure to the benefit of each party's successors and permitted assigns.

Severability. If for any reason a court of competent jurisdiction finds any provision of this Agreement invalid or unenforceable, that provision of the Agreement will be enforced to the maximum extent permissible and may be replaced with other enforceable with the same essence and the other provisions of this Agreement will remain in full force and effect.

Notice. All notices or approvals required or permitted under this Agreement will be in writing and delivered by confirmed facsimile transmission, by overnight delivery services, by email, or by certified mail at own expense, and in each instance, will be deemed given upon receipt. All notices or approvals will be sent to the addresses set forth in the applicable ordering document or invoice or to such other address as may be specified by either party to the other in accordance with this section.

Force Majeure. Neither party will be responsible for any failure or delay in its performance under this Agreement (except for any payment obligations) due to causes beyond its reasonable control, including, but not limited to, labor disputes, strikes, lockouts, shortages of or inability to obtain labor, energy or supplies, war, terrorism, riot, or acts of God, etc.

No waivers. The failure by either party to enforce any provision of this Agreement will not constitute a waiver of future enforcement of that or any other provision.
Except as expressly set forth in this Agreement, the exercise by either party of any of its remedies under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise.

Entire Agreement. This Agreement, including Foxit's support and maintenance services terms, and any general terms of service applicable constitutes the entire and exclusive agreement between the parties concerning its subject matter and supersedes all prior written and oral understandings and agreements between the parties regarding its subject matter. In the event there’s any conflict between this Agreement and the general terms of service, the terms of this Agreement shall prevail. The terms and conditions contained in any customer purchase order or other ordering document that are inconsistent with or in addition to the terms and conditions of this Agreement are hereby rejected by Foxit and will be deemed null and of no effect.

Compliance with Licenses. If You are a business, company or an organization, you agree that upon prior request from Foxit or its authorized representative You will within thirty (30) days fully document and certify that use of any and all Foxit Products and Services at the time of the request is in conformity with Your valid licenses from Foxit. Foxit is also granted a right to inspect Your records, systems and worksite to make sure the installation and use of any Foxit Products does not violate any license from Foxit. If the inspection process reveals any incompliance of the license, you are obligated to purchase additional licenses, support, maintenance or other products and services from Foxit.

Discontinuing or Modifying Services. You acknowledge that Foxit has the right to discontinue the manufacture and development of any products or services support for that Products and/or Services in its sole discretion at any time, including the distribution of older product versions, provided that Foxit agrees not to discontinue the support for that Products and/or Services during the current annual term of any Support Agreement, subject to the termination provisions herein. Foxit reserves the right to alter the Support, in its sole discretion but in no event, shall such alterations result in: (a) diminished support from the level of support set forth herein; (b) materially diminished obligations for Foxit; or (c) Your materially diminished rights.

Should You have any questions concerning this License, or if You desire to contact Foxit for any reason, please call (510) 438-9090